Terms and Conditions

Welcome to the Perfect Dress Company. This Site is made available to you subject to the following Terms and Conditions. Please read these Terms and Conditions carefully before using the Site or ordering any products.

You should understand that by using the Site or ordering any of our Products listed on our site, you agree to be bound by these Terms and Conditions. You should print a copy of these Terms and Conditions for future reference.


This site is operated by the Perfect Dress Company (We/Us/Our) a company registered in England and Wales (number 11908628) and whose registered address is The Garden Studio, Bath Road, Pine Grange, Bournemouth, Dorset, England, BH1 2PF


We reserve the right to change these Terms and Conditions from time to time at our sole discretion, your rights under these Terms and Conditions will be subject to the most current version of these Terms and Conditions posted on this page at the time of your use or purchase, unless any change to these Terms and Conditions is required to be made by law or government authority in which case it will apply to orders previously placed by you.

For continued access and use of the site we recommend that regularly visiting the Terms and Conditions and it is your responsibility to check and determine if there have been changes to these Terms and Conditions.

If you are unsure of your rights under these Terms and Conditions, please contact our team by visiting our contact page. We will endeavour to respond by the end of the next working day, Monday to Friday, 9am – 5:30pm UK GMT. Please be aware that all of our e-mails are conducted in English.

If you do not agree to these terms in their entirety, you must not use this Site.

Please note that these Terms and Conditions do not affect your statutory rights as a consumer. We are under a legal duty to supply Products that are in conformity with the contract.


We grant you a limited license to access and make personal use of the Site and not to download or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of the Site or its contents; any collection and use of any Product listings, descriptions, or prices; any derivative use of the Perfect Dress Company website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

This Site, logo, images or text should not be copied, reproduced, duplicated, or exploited for any other commercial purposes.

Termination of your usage of the site could occur with immediate effect with breach of any of these Terms and Conditions.

We may have to restrict access to some parts of the Site, or our entire Site, to users who have registered with us.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions.

This Site may provide, or third parties may provide, links to other sites or resources. As we have no control over such sites and resources, we are not responsible for the availability of such external sites or resources, do not endorse and we are not liable for any content, advertising, products, or other materials on or available from such sites or resources.


Downloadable content is to be downloaded at your own risk. Downloads may contain significant or insignificant program errors, bugs, and viruses, which may cause an operational interruption to your computer system. You must screen the download for viruses before access. Except to the extent that such terms cannot be limited or excluded by law, no conditions, warranties, representations or other terms, whether express or implied shall apply with respect to any download.


The Site and its content are protected by Intellectual Property Rights, including but not limited to copyright and trademarks. The information contained on the Website, including without limitation, artwork, text, video, audio, pictures, software and other intellectual property are protected by copyright and may not be copied, reproduced, republished, downloaded, posted, modified, broadcast, publicly displayed or transmitted in any way except for your own personal non-commercial use or on the Website. Any other use requires the prior written permission of the Perfect Dress Company. You agree not to alter or recreatework from any of the Materials. You further acknowledge and agree not to use the Materials for any other purpose other than for your personal non-commercial use.


To place an order on the Website, you must be at least 18 years old and a consumer, not a reseller.

You are encouraged to retain your receipt for your records and as a reference to our contract.


The Perfect Dress Company will do all in its power to ensure that all pricing information on the site is correct and up-to-date, occasionally an error may occur. If a pricing error does happen, the Perfect Dress Company holds the rights to not accept your order/payment and/or confirm any contract between both parties.

All prices and charges on the Site are in Great British Pounds (£). Delivery charges may apply and these will be clearly displayed during the payment process.

Any delivery charges will be clearly shown on the screen and your invoice.

Discount or promotional codes are your responsibility to use correctly prior to final purchase.

Discount or promotional codes cannot be applied after an order has been confirmed.

We hold the right to not accept an order which could be in the result of one of the following.

A product being out of stock
We are unable to obtain payment
A pricing or product description error
We identify that you are under 18
We suspect that you are a reseller

We shall endeavour to contact you as soon as possible with any problems with your order.


Please refer to our Returns Policy.


Promotion and discount codes need to be entered at the check-out.

Discount and promotions exclude delivery.

Discount and promotional codes cannot be used in conjunction with any other offers.


Please be aware that online shopping provides a different experience to in store shopping in that whilst we try our best to show what different sizes look like on different sized models, our products may look different to you for many factors including your display on your screen. products may have minor differences.
All Products are subject to availability - we may not be able to supply your order.

Any delivery estimates given are estimates only.


We will uphold to the best of our ability to communicate with our customers however we do reserve the right to not respond to such as or what we believe to be robots or abusive language.


We make no representations or warranties of any kind, express or implied, as to the operation and availability of this Site or the information on it. You agree that your use of this Site is at your sole risk.


All Products supplied by us are warranted to be of satisfactory quality and fit for purpose free from defects in production or materials as shown on the Site. This warranty does not affect your statutory rights as a consumer.

The warranty is only valid with proof of purchase from the Perfect Dress Company and does not apply to any defect in the Products arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with our instructions, or any alteration or repair carried out without our approval.

Legal rights under applicable national law governing the sale of consumer goods are not affected by this warranty.


We will not be liable to you if we are prevented or delayed from complying with our obligations under these Terms and Conditions by anything you do or fails to do or due to events which are beyond our reasonable control.


Please see our Privacy Policy.


All notices that we need to give to you under these Terms and Conditions will be sent by us to your registered email address. When you visit the Site or send emails to us you are communicating with us electronically. We may communicate with you by email or by posting notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

These Terms and Conditions along with the Privacy Policy and Returns Policy set out the entire agreement between us in respect of use of the Site and the sale, purchase, delivery and use of the Products. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms is binding on us unless agreed by us in writing.

By accepting of these Terms and Conditions and your continued use of this Site, you acknowledge that you have read and understood these Terms and Conditions and you agree to act in accordance with and be bound by them.


Our e-gift cards are sent electronically on the date you order them to the email address given. Payment for the e-gift card will be charged on purchase however the e-gift card is valid for 12 months from delivery date. The value of the e-gift card is your choice. Unwanted e-gift cards can not be returned and discount voucher codes can not be used to purchase an e-gift card. If the recipient does not already have an online account with our site, the client will have to create an account using the email address to make a purchase. The funds will then automatically appear and the option given to redeem the funds against the cost of purchases in the basket. If the items purchased total less than the e-gift card amount the remaining funds will stay in the e-wallet to use on the next purchase, if the items purchased exceed the e-gift card amount the remaining value must be paid by card in order to complete the order. Items bought using e-gift cards can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded.


Please visit our contact page to contact us to resolve any dispute.

We will strive to resolve any dispute.